Privacy Policy

1. About This Policy

This policy explains how Olive Garage Doors collects, uses and protects information through garagedoorrepairinnewarkca.com. It covers this website and the requests you send through it.

2. Information We Collect

When you send a request through our website form, we collect:

• your name
• your phone number
• your email address
• the service you need
• your preferred contact method, if you choose one
• your message

If you call or email us, we receive your phone number or email address and the information you share.

Our web server also records basic technical information when you visit, such as your IP address, browser type, the pages you view and the date and time. This is used to run and secure the website.

3. How We Use Information

• to respond to your request and prepare an estimate
• to schedule and provide service and contact you about it
• to keep the website secure and prevent spam
• to maintain business records and meet legal obligations

4. Cookies and Similar Technologies

This website doesn't use analytics, advertising or tracking cookies. WordPress uses cookies only for staff who log in to manage the site.

Our pages load the Work Sans typeface from Google Fonts, so your browser connects to Google, which receives your IP address and browser information. See Google's privacy policy.

5. How We Share Information

We don't sell your personal information. Requests sent through the form are saved on our website and delivered to our business email inbox. Saved website copies are deleted automatically after 24 months. We share information only with service providers that help us operate, namely our website host, our business email provider, our phone service provider and Google Fonts, or when required by law.

6. Data Retention

We keep information for as long as reasonably needed to respond to your request, provide our services, maintain business records and meet legal obligations. Form requests saved on the website are deleted automatically after 24 months.

7. Data Security

We use reasonable administrative and technical measures to protect information, including encrypted (HTTPS) connections and restricted access to website administration and business email. To limit repeated form submissions, we briefly keep a scrambled (hashed) version of the sender's IP address. It isn't stored with the request.

8. Your Privacy Choices

You may contact us at info@olivegaragedoors.com if you'd like to ask about, correct or request deletion of personal information you submitted through the website. We may keep information when reasonably needed for business records, service purposes or legal obligations.

9. Browser Privacy Signals

Because this website doesn't use advertising or tracking technologies, browser signals such as "Do Not Track" or Global Privacy Control don't change how it works.

10. Children

This website is intended for adults arranging garage door service and isn't directed to children under 13.

11. External Links

This website may link to other websites, such as manufacturers or social media. Those websites have their own privacy practices.

12. Changes to This Policy

We'll update this policy when our website or practices change, and the date above shows the latest version.

13. Contact Us

Olive Garage Doors
Email: info@olivegaragedoors.com
Phone: (510) 400-5151